All our activities are in accordance with the European legislation (Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: GDPR), Conventions of the Council of Europe and national legislation of the Republic of Slovenia (Personal Data Protection Act (ZVOP-1), Electronic Commerce Market Act (ZEPT) and all other relevant legislation).
Our protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to begin by explaining the terminology used.
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
NAME AND ADRESS OF THE CONTROLLER
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
XLAB d.o.o. Pot za Brdom 100 1000 Ljubljana SLOVENIA
LAWFUL BASIS FOR PROCESSING AND WHY DO WE USE YOUR PERSONAL DATA?
The lawful bases for processing personal data are set out in Article 6 of the GDPR. Whenever we process your personal data one of these below stated lawful bases applies for below stated purposes.
- processing of individual’s request for free trial or request to access enterprise information or financial information
- notifying individuals about company news, updates, information about related product or service , financial information and other information, that individual requests
- to provide, maintain, improve, develop and protect our products and services
- fulfilling your requests
- to review job applications, you have signed up for
On the basis of explicit individual’s voluntary consent, we process personal data for below stated purposes:
- concluding and implementing of the contract
- informing individuals about successful orders
- providing our products and services
- resolving complaints
We process personal data on the basis of contract when it’s necessary for below stated purposes:
- optimization of the Site
- to ensure the network and information security of the IT systems
- to prevent fraud
When necessary we process personal data on the basis of legal interests for below stated purposes:
- retention of personal data regarding the purchase in accordance with applicable law, such us a fulfilment of tax obligation
We process personal data on the basis of legal obligation for below stated reason:
WHAT TYPES OF PERSONAL DATA DO WE COLLECT?
- Name and Surname
- e-mail address
- phone number
- IP address
- company name, which enables identification of individual
- we may collect your CV, motivational letter, which may contain your personal data, in case you fill and add those attachments when you file job application
We ask for and collect the following personal data:
AUTOMATED DECISION MAKING AND PROFILING
We do not process personal data for automated decision making and profiling.
WILL WE SELL OR GIVE YOUR PERSONAL DATA TO THIRD PARTIES?
- You have provided consent, we may share your personal data with those third parties to whom you have consented.
- We may report to law enforcement agencies any activities that we reasonably believe to be unlawful, or that we reasonably believe may aid a law enforcement investigation into unlawful activity. In addition, we reserve the right to release your personal data to law enforcement agencies if we determine, in our sole judgment, that either you have violated our policies, or the release of your personal data may protect the rights, property, or safety of XLAB or another person. We will disclose personal data that that law enforcement agencies require in particular case to be disclosed.
- We may disclose your personal data to comply with a law, regulation or compulsory legal request, to protect the safety of any person from death or serious bodily injury, prevent fraud or misuse of products or services or its users or to protect our property rights. We will disclose personal data to government entities or third parties based on judgments of courts or tribunals or decisions of administrative authorities or another binding act. We will disclose personal data that previously mentioned entities require in particular case to be disclosed.
We do not transmit your personal data to third countries. In case your personal data will be transmitted to other third countries we will notify you.
We are committed to protecting the online privacy of children and making the internet safe. We do not provide products and services to children, or knowingly collect or solicit personal data from children under 15 years of age. Any communication we get that is identified as being from a child under 15 will not be kept by us. We encourage parents or guardians of children under 15 to regularly check and monitor their children’s use of email and other activities online.
HOW DO WE PROTECT YOUR PERSONAL DATA?
We appreciate your trust in sharing your personal data with us and are committed to protecting it. We take appropriate security measures to protect against unauthorized access or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures as well as physical security measures. We restrict access to personal data to our employees, service providers and agents who need to know that personal data in order to operate, develop or improve our services. We use secure socket layer (SSL) technology to encrypt and protect your personal data.
Note that our Site offers links to other websites not owned or operated by us. Your use of these third-party services is entirely optional and at you risk. We are not responsible for the privacy policies and/or practices of these third-party services.
We store your personal data for as long as it, in our discretion, remains relevant to its purpose. We may store anonymized information longer, but only in a way that it cannot be tracked back to you. We store personal data in accordance with applicable law.
Retention for personal data may vary depending on the applicable sectoral legislation (eg. tax, accounting legislation). In the case where the applicable sectoral legislation establishes mandatory duration for retention of personal data, we will delete if after the expiration of that mandatory duration.
When personal data is no longer needed, we shall delete it using reasonable measures to protect the personal data from unauthorized access or use.
HOW CAN YOU UPDATE OR REMOVE YOUR PERSONAL DATA OR OPT-OUT?
- Updates: If you still wish to use our products and services and your relevant personal data (name, e-mail, postal address, telephone number, etc.) changes, please let us know at firstname.lastname@example.org
- Personal data removal: If you wish to completely remove your data from our collections please send us a deletion request at email@example.com
- Opt-out: If you do not like to receive our newsletter or other marketing material e-mails, you can unsubscribe any time with the “unsubscribe” link within any marketing e-mail you receive from us. We will be sad to see you go, but we respect your privacy.
You can update or remove your personal data or opt-out at any time.
Any request that you send to firstname.lastname@example.org may take up to 10 days to process and become effective. After receiving your withdrawal of consent, we will stop processing your personal data and will delete it. We will let you know that your withdrawal was took into account.
YOUR RIGHTS AS THE DATA SUBJECT
- To obtain confirmation whether we process your personal data;
- To access personal data referring to you;
- To rectification;
- To erasure (Right to be forgotten);
- Of restriction of processing;
- To data portability;
- To object;
- To state that the decision based solely on the automated processing of your personal data, including the creating of profiles, that has legal effects relating to you or significantly affects you in a similar way, does not apply to you;
- To withdraw data protection consent
In relation to your personal data that we process, you have the right:
- Email: email@example.com
- By regular post to the address XLAB d.o.o., Pot za Brdom 100, 1000 Ljubljana, Slovenia
For all stated rights, you may, at any time, contact us at:
In addition, you are free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use your right to object by automated means using technical specifications. We shall promptly ensure that the request is complied with immediately, but no later than in one (1) month. You will receive requested personal data in a structured, machine-readable and generally applicable way. First copy of your personal data in electronic or hard is free of charge, but you will be charged for each additional copy with a fee to cover cost of preparing the copy.
Right of confirmation and access You have the right to obtain from us the confirmation as to whether or not personal data concerning to you is being processed. If it is, you have the right to obtain from us free information about your personal data stored at any time and a copy of this information.
Right to rectification You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement
- The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
- When you withdraw consent and where there is no other legal ground for the processing.
- You lodge an objection to the processing and there are no legitimate grounds for processing.
- The personal data have been unlawfully processed.
- The personal data are those collected from children as part of information society services.
Right to erasure (Right to be forgotten) You have the right to obtain from us the erasure of personal data concerning you without undue delay, and we shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:
Insofar as we, the controller, made personal data public and we are required to delete them, we will take into account all available technology and the cost of implementation, take reasonable steps, including technical measures, to inform other controllers processing the personal data that you have requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. We will arrange the necessary measures in individual cases.
- The accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data.
- The processing is unlawful and you oppose the erasure of the personal data and you demand instead the restriction of their use instead.
- We no longer need the personal data for the purposes of the processing, but you require them to assert, exercise or to defend legal claims.
- You have objected to processing and it has not yet been determined whether the legitimate grounds of the controller override yours.
Right of restriction of processing Each data subject shall have to obtain from the controller restriction of processing where one of the following applies:
Right to data portability You have the right to receive the personal data concerning you, which was provided to a controller, in a structured, commonly used and machine-readable format. You have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent or contract and the processing is carried out by automated means. Furthermore, in exercising your right to data portability, you have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.
Right to object You have the right to object, on grounds relating to your particular situation, at any time, to processing of personal data concerning you, if the task is carried out in public interest, if the processing if for the exercise of official authority vested in us or for our legitimate interest (or those of a third party). This also applies to profiling based on these provisions. XLAB shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims. If XLAB processes personal data for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If you object to XLAB to the processing for direct marketing purposes, XLAB will no longer process the personal data for these purposes.
Automated individual decision-making, including profiling You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affecting you, as long as the decision is not is necessary for entering into, or the performance of, a contract between you and a us, or is not authorized by Union law to which we are subject to and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or is not based on your explicit consent.
Right to withdraw data protection consent You have the right to withdraw your consent to processing of your personal data at any time.
Right to appeal Independent of the above stated rights and independent of other remedies you, as data subject, have the right to appeal to a supervisory authority if you believe that the processing of your personal data violates the data protection regulations. If you have exercised the right to access and after our decision you believe, that received personal data is not personal data that you have demanded, or that you did not receive all the requested data, you can file, before filing complaint to the Information Commissioner, a reasoned complaint to XLAB within 15 days. We must provide a decision about this complaint as if it were a new request within five business days. Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may complain to the competent state authority: Information Commissioner of the Republic of Slovenia (Zaloška 59, 1000 Ljubljana, telephone: 01 230 97 30, fax: 01 230 97 78, e-mail: firstname.lastname@example.org).
WHAT HAPPENS IF A BREACH OF SECURITY OCCURS AND YOUR PERSONAL DATA IS TAKEN?
While we strive to protect your personal data, we cannot guarantee its absolute security. Despite our efforts, there remains the possibility that personal data may be accessed, altered, disclosed, or destroyed due to a security breach. In the unlikely event of a breach of security, and we have a way and (if required) your permission to do so, we will notify you by email if your personal data was involved in any way. We are not responsible for the functionality, privacy, or security measures of any other organization.
If the event of breach of security occurs, we shall inform the competent supervisory authority, unless if it did not endanger the rights and freedoms of individuals. When there is a suspicious doubt that a crime was committed, we will inform the police and/or prosecutor's office.
WHAT ARE COOKIES AND DO WE USE THEM?
Here is a list of cookies that we use. We have listed them here so you can decide whether you would like to opt-out or not.
Below you will find Third-Party explained technologies that allow us to improve the overall user experience and tailor it to suit your browsing history. These technologies all take advantage of cookies; the details of which are provided below and you can opt out from them.
GOOGLE TAG MANAGER We use Google Tag Manager on our site, to support the usage of Google Analytics. The Google Tag Manager system itself does not collect any user information. More information can be found here.
Google reCAPTCHA We use Google reCAPTCHA in order to protect our website from abuse. Google reCAPTCHA uses advanced risk analysis techniques to tell bots and humans apart. More information about Google reCAPTCHA can be found here.
CAN YOU REJECT ALL COOKIES?
You can modify your browser settings to control whether your computer accepts or declines cookies. If you choose to decline cookies, you may not be able to use certain interactive features of our Site. Note that you can always go back and delete cookies from your browser; however, that means that any settings or preferences controlled by those cookies will also be deleted and you may need to recreate them.