How can social media be used to deliver a safer, more secure urban community?
How are new forms of social media currently being adopted and used by public security planners, citizens and criminals?
What are the social, ethical and legal implications of this increased use of social media?
These are the fundamental questions addressed in the new [email protected] project, which has kicked off with a meeting in Leiden, Netherlands, on 11-12 June 2016. [email protected] aims to provide recommendations for EU standards in social media use for public security.
The project will provide best practice reports and a catalogue of social media technologies, among other outputs, drawing upon its liaison project TRILLION (TRusted, CItizen – LEA coILaboratIon over sOcial Networks), to address topics including privacy, data-protection and the prevention of harm to the vulnerable, which are core values of both projects.
The TRILLION project is developing a fully-fledged platform to support collaboration between citizens and LEAs (Law Enforcement Agencies), via existing social networks or directly reporting incidents via native mobile application in real time, connected to control room dashboards. With data streaming from various sources while making use of geo-location technologies, a unified data organization and display has been consolidated on, allowing insight and organized strategic planning for LEAs. First mockups of TRILLION applications (for LEOs, citizens and administrators) have been developed and are being evaluated among partners. Next phase is collecting feedback from citizens.
Acquisition of information and analysis strictly complies with EU regulations on data protection, privacy and integrity. TRILLION continues to address one of its major challenges – creating the necessary trust to entice provision of information and use this knowledge through secure bi-directional communications.
To uphold data-privacy standards, both TRILLION and [email protected] engage in national and international privacy advocacy groups and related organizations.
The TRILLION project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 653256. [email protected] is funded under the call FCT-15-2015 Ethical and Societal dimension, Horizon 2020.